1. Using RowTune
You must be legally able to enter into these terms. If you use RowTune for a company or other organization, you confirm that you have authority to bind that organization. You may use RowTune only in accordance with these terms and applicable law.
2. Accounts and workspaces
You must provide accurate account information, protect your sign-in credentials, and promptly tell us about suspected unauthorized access. Workspace owners and administrators are responsible for inviting users, assigning roles, and controlling access to workspace data. You are responsible for activity performed through your account unless caused by RowTune's breach of these terms.
3. The service and human review
RowTune helps teams extract supplier pricing information, match it to item data, review proposed changes, maintain price history, and create exports. Parsing, matching, calculations, and suggested changes may contain errors. You are responsible for checking supplier source material, effective dates, item matches, calculations, and exports before using them in purchasing, quoting, ERP, accounting, or other production systems.
RowTune does not automatically apply a proposed price change. An authorized user must approve and separately apply a reviewed update or export it. RowTune is a workflow tool and does not provide accounting, legal, tax, or financial advice.
4. Your data
As between you and RowTune, you retain ownership of the files, records, and other content you submit to the service. You give RowTune permission to host, copy, process, transmit, and display that content as needed to provide, secure, support, and improve the service. This permission lasts while the content is held by RowTune.
You confirm that you have the rights and permissions needed to submit the content and allow RowTune to process it. You are responsible for the accuracy and legality of your content and for configuring access and retention settings appropriate for your organization. Our handling of personal information is described in the Privacy Policy.
5. Acceptable use
You may not:
- use RowTune to violate law or another person's rights;
- upload malicious code or interfere with the operation or security of the service;
- probe, scan, or test vulnerabilities without our written permission;
- circumvent access controls, usage limits, or billing mechanisms;
- access another customer's account or data without authorization;
- resell or provide RowTune as a standalone service unless we agree in writing; or
- reverse engineer the service except to the extent that law does not permit that restriction.
6. Plans, purchases, and taxes
Paid access may be offered as a recurring subscription or a one-time file pass. Prices, included processing units, plan limits, billing cadence, and any purchase-specific terms are shown before checkout. Our payment provider processes payment details. You authorize the charges shown at checkout, including recurring charges for a subscription until it is cancelled.
You may change or cancel a subscription through the available billing flow. Cancellation takes effect at the end of the paid billing period unless stated otherwise at the time of cancellation. Taxes may be added where required. Except where law requires otherwise or the checkout terms say otherwise, charges already paid are non-refundable.
7. Third-party services
RowTune may let you connect or export to third-party services, such as an identity provider or Google Sheets. Your use of those services is governed by their own terms and policies. We are not responsible for a third-party service or for changes to data after it leaves RowTune at your direction.
8. RowTune property and feedback
RowTune and its licensors own the service, software, design, documentation, and related intellectual property. Subject to these terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable right to use the service during your authorized access period. If you provide feedback, you allow us to use it without restriction or compensation to improve RowTune.
9. Service changes and availability
We may update, add, or remove features as the service evolves. We may suspend access when reasonably necessary for maintenance, security, legal compliance, nonpayment, or a violation of these terms. We aim to keep RowTune available but do not promise uninterrupted or error-free operation unless a separate written agreement says otherwise.
10. Disclaimers
To the fullest extent permitted by law, RowTune is provided “as is” and “as available.” We disclaim implied warranties, including merchantability, fitness for a particular purpose, and non-infringement. These disclaimers do not limit rights or warranties that cannot be excluded under applicable law.
11. Limitation of liability
To the fullest extent permitted by law, RowTune will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, business opportunities, goodwill, or data. RowTune's total liability arising out of or relating to the service will not exceed the amount you paid for the service during the 12 months before the event giving rise to the claim. These limits do not apply where applicable law does not allow them.
12. Ending use
You may stop using RowTune at any time. A workspace owner may request workspace deletion through Settings. We may suspend or terminate access if you materially breach these terms, create risk or legal exposure, or fail to pay applicable fees. Sections that by their nature should survive termination will survive, including provisions about ownership, disclaimers, liability, and general terms.
13. General terms
These terms, the Privacy Policy, and any purchase-specific or separately signed agreement form the agreement between you and RowTune for the service. A separately signed agreement controls if it directly conflicts with these terms. If a court finds part of these terms unenforceable, the remaining terms will continue in effect. A delay in enforcing a term is not a waiver. You may not transfer these terms without our consent; we may transfer them as part of a merger, reorganization, or sale of the business.
14. Changes to these terms
We may update these terms as RowTune changes. We will post the revised terms here and update the effective date. If a change materially affects your rights, we will provide additional notice when appropriate. Your continued use after the revised terms take effect means you accept them.